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FREQUENTLY ASKED QUESTIONS
Yes, we proudly offer insured and tracked worldwide shipping.
Hereby we cooperate very closely with our trusted 3rd party shipping providers USPS,Canada Post and Australia Post to deliver your order fast and securely..
After your payment is verified, we start working on your order immediately.
It usually takes 1-3 business days to process and ship your order.
Once your order has shipped, you will receive a shipping confirmation email with your tracking number so you are always informed about your order whereabouts.
Depending on your location shipping may take anywhere from 5-7 business days from dispatch.
We proudly offer a 30 day money back guarantee.
If you aren’t 100% satisfied with your purchase, you can return any unused items hassle free within 30 days of receipt.
Funds are returned to your original payment method as soon as your items have arrived at our warehouse, provided they are in their original, undamaged condition.
All of our products are true to size based on your region.Just order you would normaly wear
Simply contact us with your order number, and we will track it down for you and assist you in receiving it.
Our enthusiastic customer service team is ready to assist you with any inquiries at any time.
Contact us via support@hertwil.com or phone 1 (800) 915-5709
We are all ears!